At Surash Chondra Da, we are committed to providing high-quality digital marketing and social media advertising services. This Refund Policy explains the conditions under which refunds may or may not be issued.
Service Payments
All payments for services such as Facebook Ads management, Instagram advertising, YouTube advertising, and digital marketing consulting are agreed upon between the client and Surash Chondra Da before the project begins.
Once a service has started and work has been initiated, payments made for the service are generally non-refundable.
Advertising Budget
Any budget used for advertising platforms such as Facebook, Instagram, or YouTube Ads is paid directly to the advertising platform and is not refundable by Surash Chondra Da.
Clients are responsible for the advertising budget used in their campaigns.
Project Cancellation
If a client decides to cancel a project before any work has started, they may contact us to discuss the possibility of a partial refund.
Refund eligibility will depend on the stage of the project and the work already completed.
Service Results
While we strive to deliver effective digital marketing strategies, we cannot guarantee specific outcomes such as sales, leads, or business growth. Therefore, refunds will not be issued based on campaign performance or results.
Contact Us
If you have any questions about our Refund Policy, please contact us through our website.